Assignment Manager – overview by James

An area I’ve been keen to develop (with very little success to date) is where the ESSDs are use to working through the GUI. This is for a number of reasons;

  • a better working relationship with LTOs – building a common understanding
  • identify potential enhancements to the tool set
  • roll into initial testing before being passed to the LTOs
  • can start to undertake support queue work (RT) at peak times or cover when LTOs at external events

This agenda has been advanced with the recruitment of James 🙂

Therefore, to start the process I’ve asked James to book and present a 10 minute walk through of the assignment manager, and answer any questions based on his experiences in Cornwall.

Across to James ….

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